Breguet Assistant Boutique Manager

Düsseldorf • Germany

Saturday, February 15, 2025

Breguet, a distinguished name in the world of horology since 1775, is renowned for its seamless blend of cultural heritage and cutting-edge technology. As part of the Swatch Group, a global leader in the watchmaking industry, Breguet continues to captivate with its innovative spirit, crafting timepieces that marry technical complexity with refined aesthetics. The Swatch Group, headquartered in Switzerland, is a conglomerate that encompasses a diverse portfolio of luxury brands, offering a dynamic and inclusive work environment.

1. Deliver exceptional customer experiences to build long-term relationships and achieve sales targets.
2. Collaborate with the Boutique Manager and team to ensure high service standards.
3. Engage customers by inviting them to local events and participating actively.
4. Support colleagues in preparing invoices, gifts, and packaging.
5. Handle customer inquiries promptly and efficiently through various communication channels.
6. Maintain and develop advanced sales techniques and horological expertise.
7. Participate in boutique maintenance, including updating product displays and adhering to operational guidelines.
8. Lead the boutique team in the absence of the Boutique Manager, communicating goals and assigning tasks.
9. Assist in planning team development and training, and contribute to recruitment and onboarding processes.
10. Analyze staff appearance and behavior to ensure compliance with brand and boutique standards.

1. Experience in sales within a luxury boutique or high-end hospitality.
2. Initial experience in personnel management is desirable.
3. Commitment to excellent customer service and attention to detail.
4. Entrepreneurial spirit to develop business acumen and customer relationships.
5. Team player with strong interpersonal skills and a proactive attitude.
6. Intellectual curiosity and passion for learning.
7. Strong interest in fine watchmaking and the art of living.
8. Proficiency in English is desirable.

1. Exceptional sales and customer service skills.
2. Strong organizational and multitasking abilities.
3. Excellent communication and interpersonal skills.
4. Proficiency in handling customer inquiries across multiple platforms.
5. Ability to lead and motivate a team in a retail environment.
6. Keen attention to detail and a commitment to maintaining brand standards.

Previous experience in luxury retail sales or high-end hospitality is required, with some experience in team leadership preferred.

The position offers 30 days of vacation, holiday and Christmas bonuses, social benefits including pension schemes, employee discounts, and wellness programs. Opportunities for personal development and career advancement are provided, along with a supportive team culture and a comprehensive onboarding process.

Breguet, as part of the Swatch Group, fosters a culture of diversity, inclusion, and equal opportunity. The company values appreciation, fairness, and equality within its workforce, promoting a team spirit and a culture of collaboration. Employees are encouraged to contribute ideas and take ownership of their roles, ensuring a dynamic and engaging work environment.