Breguet After-Sales Administrative Assistant

L'Abbaye • Switzerland

Saturday, January 25, 2025

Breguet, a distinguished emblem of historical and cultural heritage, stands as a paragon in the realm of haute horlogerie. Renowned for its pioneering technological advancements, Breguet consistently offers timepieces that captivate with their intricate complications and refined aesthetics. As part of the Swatch Group, Breguet benefits from the robust support and global reach of one of the world's leading luxury conglomerates.

1. Manage the administrative processes for after-sales service dossiers from various global markets, including the creation of estimates, work range development, progress tracking, preparation for shipment, and invoicing.
2. Prepare the repair workflow for both in-house and subcontracted services, adapting work ranges based on approved tasks and initiating necessary requirements.
3. Monitor dossiers and maintain communication with subsidiaries and retailers.
4. Handle customer inquiries and manage specific dossiers through the CRM system.
5. Perform various administrative tasks such as filing and archiving.

1. Diploma in Commercial Employee CFC or equivalent

1. Proficiency in MS Office suite and experience with ERP SAP and CRM systems
2. Fluency in French, English, and German
3. Strong organizational skills and attention to detail
4. Excellent customer service orientation
5. Flexibility and strong team spirit

Approximately 5 years of similar experience in an internationally recognized company.

Diploma in Commercial Employee CFC or equivalent.

The position offers the opportunity to work within a prestigious brand known for its excellence in watchmaking, providing a collaborative and dynamic work environment.

Breguet fosters a culture of precision, innovation, and excellence, where each team member is encouraged to contribute to the brand's legacy of crafting exceptional timepieces. The work environment is collaborative, with a strong emphasis on teamwork and continuous improvement.