Boucheron Store Director

Paris • France

Friday, July 11, 2025

Boucheron, a prestigious name in the luxury jewelry and watchmaking industry, was founded by Frédéric Boucheron in 1858. With a legacy spanning four generations, Boucheron is renowned for its innovative designs and was the first contemporary jeweler to establish a boutique on Place Vendôme. As part of the Kering Group, Boucheron continues to set the standard for excellence in high jewelry, embodying a style that is both free-spirited and avant-garde.

1. Define and execute the boutique's commercial action plan to maximize sales and meet or exceed sales and KPI targets.
2. Identify and leverage new business opportunities to build a strong client base and enhance brand presence.
3. Conduct regular performance analysis of the boutique and team against KPIs to refine the action plan.
4. Ensure exceptional client experiences to build brand advocacy.
5. Monitor local market trends and competition to inform strategic actions.
6. Foster strong relationships with Printemps personal shopping management and sales team to maximize sales opportunities.
7. Develop and implement a dedicated action plan for high-value transactions and recruitment of high-potential prospects.
8. Represent the brand at high jewelry events and with top clients and partners.
9. Lead, motivate, and manage the team to create a positive, results-oriented work environment.
10. Set and monitor collective and individual performance targets.
11. Support and coach team members, identifying training needs and developing individual action plans.
12. Organize team schedules efficiently according to business needs.
13. Conduct recruitment interviews and source talent to ensure business continuity.
14. Lead by example on the sales floor, ensuring adherence to Boucheron's retail excellence guidelines.
15. Engage in proactive CRM activities to drive client acquisition, retention, and loyalty.
16. Resolve significant customer issues and challenge processes to enhance effectiveness.
17. Oversee boutique operations, including visual displays, stock replenishment, and maintenance.
18. Optimize store operations to minimize costs and ensure compliance with security and operational procedures.
19. Manage seasonal orders, merchandising, and inventory control.
20. Coordinate VIP and special requests with the retail buying office.
21. Collaborate with the Europe operations team and other France store directors to ensure smooth local management.

1. 8 to 10 years of experience in a luxury retail environment with high-end transactions.
2. Minimum of 3 to 5 years in a store or team management position, depending on business size.
3. Fluent in French and English; additional language proficiency preferred.

1. Strong commercial drive and results-oriented mindset.
2. Dynamic, agile, and flexible to adapt to a fast-paced environment.
3. Entrepreneurial mentality with excellent communication and leadership skills.
4. Passion for client satisfaction and team development.

8 to 10 years of experience in luxury retail with a focus on high-end transactions, including 3 to 5 years in a management role.

Boucheron offers a supportive environment that prioritizes employee well-being, gender parity, and equal opportunities, fostering an inclusive workplace where diversity is celebrated.

Boucheron values diversity and inclusivity, striving to create an authentic environment that supports the physical and emotional well-being of its employees. The company is committed to gender parity and equal opportunities, encouraging a workplace where everyone can realize their potential.