Boucheron Store Director

Paris • France

Tuesday, June 17, 2025

Boucheron, a prestigious name in the world of luxury jewelry and watchmaking, was established in 1858 by Frédéric Boucheron. As a part of the esteemed Kering Group, Boucheron continues to epitomize excellence and innovation, crafting timeless pieces that define elegance and sophistication. The brand is renowned for its daring style and commitment to creating the classics of tomorrow, maintaining a legacy of visionary design through generations.

1. Define and implement the boutique's commercial action plan to maximize sales and achieve sales and KPI targets.
2. Identify and leverage new business opportunities to expand the client base and enhance the brand's presence.
3. Conduct regular analysis of boutique and team performance against KPIs to refine action plans.
4. Ensure exceptional client experiences to build brand advocacy.
5. Monitor local market trends and competition to suggest strategic actions.
6. Foster relationships with Printemps personal shopping management and sales teams to maximize sales.
7. Develop action plans to support high-value transactions and recruit new high-potential clients.
8. Represent the brand at regional and worldwide high jewelry events.
9. Manage, empower, and motivate the team, fostering a positive and results-oriented work environment.
10. Set and monitor collective and individual performance targets for the store.
11. Support and coach team members, identifying training needs and developing action plans.
12. Organize team schedules efficiently based on business needs.
13. Conduct recruitment interviews and source talent to ensure business continuity.
14. Lead by example on the sales floor, ensuring adherence to Boucheron's retail excellence guidelines.
15. Engage in proactive CRM to drive client acquisition, retention, and loyalty.
16. Resolve significant customer issues and challenge current processes for effectiveness.
17. Oversee daily boutique operations, including visual displays, stock replenishment, and store maintenance.
18. Optimize store operations to minimize costs and ensure compliance with security and operational procedures.
19. Manage seasonal orders, merchandising, supply ordering, and inventory control.
20. Coordinate VIP and special requests with the retail buying office.
21. Collaborate with the Europe operations team and other France store directors for seamless local management.

1. 8 to 10 years of experience in a luxury retail environment with high-end transactions.
2. 3 to 5 years of experience in store or team management, depending on business size.
3. Fluent in French and English, with additional language skills preferred.

1. Strong commercial drive and results-oriented mindset.
2. Dynamic, agile, and adaptable to a fast-paced environment.
3. Entrepreneurial mentality.
4. Excellent communication and leadership skills.
5. Passion for client satisfaction.

8 to 10 years in luxury retail with high-end transactions, including 3 to 5 years in store or team management.

The company offers a supportive environment that prioritizes physical and emotional well-being, promoting gender parity and equal opportunities.

Boucheron values diversity and inclusivity, fostering an environment where all employees can thrive. The company is committed to gender parity and equal opportunities, ensuring that every team member has the freedom to realize their potential in an authentic and supportive setting.