Boucheron Store Director

Abu Dhabi • UAE

Sunday, March 1, 2026

Boucheron, a prestigious name in the luxury jewelry and watchmaking industry, was founded by Frédéric Boucheron in 1858 and has been a beacon of excellence for over four generations. As part of the esteemed Kering Group, Boucheron embodies a daring and innovative spirit, continually redefining the classics of tomorrow. The brand is renowned for its commitment to craftsmanship and its visionary approach to design, making it a leader in the global luxury market.

1. Develop and implement the boutique's commercial action plan to maximize sales and meet or exceed sales and KPI targets.
2. Identify and capitalize on new business opportunities to expand the client base and enhance brand presence.
3. Conduct regular performance analyses to refine the annual action plan.
4. Ensure exceptional client experiences to foster brand advocacy.
5. Monitor local market trends and competition to inform strategic actions.
6. Cultivate relationships with mall management and explore business opportunities.
7. Create and execute strategies for high-value transactions and client recruitment.
8. Represent the brand at high jewelry events and with top clients and partners.
9. Lead, empower, and motivate the team to achieve business goals in a positive work environment.
10. Set and monitor collective and individual performance targets.
11. Support and coach team members, identifying training needs.
12. Organize efficient team planning according to business needs.
13. Conduct recruitment interviews and source talent for business continuity.
14. Lead by example on the sales floor, ensuring adherence to retail excellence guidelines.
15. Engage in proactive CRM to drive client acquisition, retention, and loyalty.
16. Resolve customer issues and challenge processes for effectiveness.
17. Oversee boutique animation and daily operations, including visual displays and stock management.
18. Optimize store operations to minimize costs and ensure compliance with security procedures.
19. Manage seasonal orders, merchandising, and inventory control.
20. Coordinate VIP and special requests with the retail buying office.
21. Collaborate with European operations and liaise with other store directors.

1. 8 to 10 years of experience in a luxury retail environment with high-end transactions.
2. Minimum of 3 to 5 years in a store or team management role.
3. Strong commercial drive and results-oriented mindset.
4. Passion for client satisfaction.
5. Dynamic, agile, and adaptable to a fast-paced environment.
6. Entrepreneurial mentality.
7. Excellent communication and leadership skills.

1. Strong leadership and team management skills.
2. Proficiency in English; additional languages preferred.
3. Ability to identify and leverage business opportunities.
4. Excellent communication and interpersonal skills.
5. Knowledge of jewelry and mall operations is an asset.

8 to 10 years in luxury retail, with a focus on high-end transactions and at least 3 to 5 years in a management role.

The position offers a dynamic and supportive work environment with opportunities for professional growth and development. Employees are encouraged to realize their full potential in a setting that values diversity and inclusion.

Boucheron fosters a culture of innovation, diversity, and excellence. The company is committed to creating an inclusive environment where employees can thrive and contribute to the brand's legacy of luxury and craftsmanship. Emphasis is placed on gender parity and equal opportunities, ensuring a supportive and enriching workplace.