Boucheron Store Coordinator
Boucheron, a distinguished name in the realm of luxury jewelry, was founded by Frédéric Boucheron in 1858. As a pioneer among contemporary jewelers, Boucheron was the first to establish a boutique on the prestigious Place Vendôme. The brand, now part of a larger luxury conglomerate, continues to set the standard for excellence in jewelry, high jewelry, and watchmaking. Boucheron's style is characterized by its daring creativity and timeless elegance, perpetually redefining the classics of tomorrow.
- Welcome clients with discretion and professionalism, ensuring a refined boutique experience.
- Assist Sales Advisors during client appointments by preparing jewels, presentation trays, and refreshments.
- Maintain immaculate presentation areas and visual displays in line with brand standards.
- Coordinate and support internal clients for celebrity fittings, photo shoots, and internal transfers.
- Oversee daily boutique operations, managing appointments, deliveries, and service requests.
- Receive, ship, and maintain inventory cycle counts for operational efficiency.
- Manage semestrial store inventory and client repairs.
- Organize the stockroom, ensuring pieces are prepared for appointments and safely returned.
- Manage boutique supplies, packaging, and stationery for client interactions and gifting.
- Open and close the boutique, supervising security schedules and cleaning crew duties.
- Prepare boutique reports, appointment schedules, and sales documentation accurately.
- Process client orders, repairs, and special requests in alignment with brand guidelines.
- Support the Store Director with calendar coordination, event preparation, and follow-up communications.
- Assist in planning and executing boutique events, private viewings, and high jewelry showcases.
- Ensure VIP appointments are managed with precision, including special presentation and security requirements.
- 2 – 4 years’ experience in luxury retail, fine jewelry, or hospitality in a client-centric role.
- Proficiency with luxury retail systems, appointment management, and basic administrative tools.
- Experience with ERP systems (e.g., SAP) and CRM tools is a plus.
- Fluency in additional languages beyond English is a plus.
- Refined presence and polished communication style, both written and verbal.
- Ability to balance discretion with warmth in client interactions.
- Strong organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Deep understanding of luxury client expectations and white-glove service standards.
- Ability to support boutique events and private appointments.
- Trusted to handle sensitive client information and high-profile appointments.
- Ability to work retail hours, including weekends and holidays.
2 – 4 years’ experience in luxury retail, fine jewelry, or hospitality in a client-centric role.
Base pay: $25.00 - $27.00 per hour plus monthly incentive.
The position offers a competitive hourly wage with additional monthly incentives, reflecting the high standards and expectations of the luxury industry.
Boucheron embodies a culture of excellence, creativity, and timeless elegance. The brand values a refined presence and polished communication, fostering an environment where luxury craftsmanship and client service are paramount. Employees are encouraged to embrace the brand's heritage and contribute to its legacy of innovation.

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