Boucheron Sales Supervisor

Shanghai • China

Friday, April 11, 2025

Boucheron, a prestigious name in the world of luxury jewelry, is part of the esteemed Kering Group, a global leader in luxury fashion. The brand is renowned for its exquisite craftsmanship and innovative designs, offering a unique blend of tradition and modernity. As an employer, Boucheron is committed to fostering a dynamic and inclusive work environment that encourages creativity and professional growth.

1. Ensure an exceptional customer experience by providing expert style and product advice.
2. Oversee and enhance the sales process to achieve sales targets and service standards.
3. Coordinate and execute promotional activities to drive sales.
4. Mentor and develop junior sales staff, fostering a supportive team environment.
5. Manage customer inquiries, returns, and exchanges efficiently.

1. Proven experience in luxury retail sales supervision.
2. Strong understanding of luxury brand standards and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Ability to lead and motivate a team.
3. Proficiency in sales techniques and customer relationship management.
4. Fluency in Mandarin and English.

A minimum of 3 years in a supervisory role within luxury retail.

Bachelor's degree in Business, Marketing, or related field preferred.

Competitive benefits package including health insurance, employee discounts, and professional development opportunities.

Boucheron promotes a culture of excellence and innovation, where employees are encouraged to bring their unique perspectives and creativity to the workplace. The brand values diversity and inclusivity, creating an environment where everyone can thrive and contribute to the brand's legacy.