Boucheron Sales Associate

Boucheron is a Parisian haute-joaillerie house renowned for its artisanal jewelry and watchmaking. As a heritage luxury brand with an international retail footprint, it operates within a group structure that supports global distribution and retail excellence while preserving craftsmanship-led design and client service standards.

1. Serve as the visible face of the brand: welcome, advise and guide clients through the buying journey in accordance with Boucheron’s selling standards.
2. Present and demonstrate the collection with precise product knowledge of jewelry and watches; translate technical attributes into client-focused benefits.
3. Deliver against individual and store sales targets through active selling, upselling and cross-selling.
4. Develop and maintain client relationships and prospect new clients through clienteling and follow-up activities.
5. Ensure impeccable boutique merchandising, visual standards and product presentation at all times.
6. Process sales transactions accurately using POS systems and manage after-sales assistance, returns and repairs in line with company policy.
7. Support stock management, replenishment, inventory controls and internal reporting to store management.

1. Proven experience in retail sales; luxury, jewelry or watch experience preferred.
2. Strong interpersonal skills with polished presentation and client-facing professionalism.
3. Demonstrable commercial awareness and a targets-driven mindset.
4. Reliable, discreet and high integrity when handling valuable merchandise and confidential client information.
5. Flexible availability including evenings and weekends; right to work in China.

1. Client advisory and relationship management
2. Jewelry and watch product knowledge
3. Upselling and cross-selling techniques
4. Clienteling and CRM best practices
5. Visual merchandising and brand presentation
6. Point-of-sale (POS) transaction processing
7. Cash handling and basic numeracy
8. Inventory control and stock procedures

Typically 1–3 years of retail selling experience, preferably within luxury goods, jewelry or watch boutiques. Demonstrable record of meeting sales targets and building repeat clientele is an advantage.

Secondary education (high school diploma) or equivalent; vocational training in retail, sales or luxury goods is advantageous.

Boucheron combines the traditions of haute-joaillerie with an international luxury retail culture that prizes meticulous craftsmanship, refinement and client service. The working environment emphasizes team collaboration, rigorous brand standards and development opportunities for employees committed to excellence in luxury retail.