Boucheron Retail Operations Project Manager

Paris • France

Thursday, December 4, 2025

Boucheron, established by Frédéric Boucheron in 1858, is a distinguished name in the realm of fine jewelry, high jewelry, and watchmaking. As a pioneering brand, it was the first of the great contemporary jewelers to establish a presence on the Place Vendôme. Boucheron is renowned for its audacious and free-spirited style that continues to redefine timeless elegance. As part of a larger conglomerate, Boucheron benefits from a robust support network that fosters innovation and excellence.

1. Lead retail audit programs by supervising store audit campaigns, ensuring their effective execution, monitoring performance indicators, and providing clear analyses and operational recommendations to headquarters and market teams.
2. Manage in-store experience projects and digital tools by overseeing initiatives aimed at enhancing the in-store experience, including the development, deployment, and optimization of digital tools for retail teams. Collaborate with IT teams to define needs, test functionalities, and ensure smooth implementation across the network.
3. Serve as the primary point of contact with international markets, collaborating with regional teams to gather insights, consolidate qualitative feedback, and ensure alignment and successful deployment of all Retail Operations initiatives.
4. Collaborate cross-functionally with internal departments such as Marketing, Visual Merchandising, Security, IT, and Training to ensure seamless coordination and optimal execution of projects.
5. Monitor retail trends and competition by conducting regular market analysis to identify emerging best practices, innovations, and competitive strategies, and translate these observations into actionable recommendations.

1. Bachelor's or Master's degree in Business, International Relations, or equivalent.
2. 3 to 5 years of experience in project management, retail operations, or customer experience, ideally within a premium or luxury environment.
3. Proven analytical and organizational skills with the ability to structure, prioritize, and manage multiple projects simultaneously.
4. Proficiency in digital tools and environments, with a curiosity for AI-based solutions and a keen interest in integrating new technologies into retail operations.
5. Demonstrated experience in cross-functional collaboration and managing multiple stakeholders.

1. Excellent communication skills and ease in collaborating with stakeholders from diverse cultures and geographical areas.
2. Fluency in French and English is essential; proficiency in an additional language is advantageous.
3. Proficiency in Excel and PowerPoint; experience with digital retail tools is a significant asset.

3 to 5 years of experience in project management, retail operations, or customer experience, ideally within a premium or luxury environment.

Bachelor's or Master's degree in Business, International Relations, or equivalent.

The position offers a supportive and inclusive work environment that prioritizes the physical and emotional well-being of its employees, fostering a space where everyone is free to realize their full potential.

Boucheron is committed to diversity and inclusion, valuing the richness of different perspectives and backgrounds. The company strives to create an authentic environment that supports the well-being of each employee, ensuring equal opportunities and gender parity.