Boucheron International PCRM Assistant Intern

Paris • France

Thursday, January 16, 2025

Boucheron, a venerable name in the world of luxury jewelry, was founded by Frédéric Boucheron in 1858. As a pioneer among contemporary jewelers, Boucheron was the first to establish a boutique on the prestigious Place Vendôme. Today, the brand continues to exemplify excellence in jewelry, high jewelry, and watchmaking, maintaining a bold and innovative style that consistently reinvents the classics. As part of a larger luxury conglomerate, Boucheron offers a dynamic and inclusive work environment that values diversity and creativity.

1. Assist the Clienteling Manager in implementing the international PCRM strategy across various markets.
2. Support the development of bespoke CRM technological solutions, including clienteling applications, BI environments, marketing tools, and DCC.
3. Extract KPIs and conduct ad-hoc analyses of customer and prospect databases.
4. Aid the Clienteling & PCRM Projects Manager in preparing and participating in key project meetings, including note-taking, synthesis, next steps, testing, and feedback collection.
5. Address data management needs for customer information across different regions.

1. Currently pursuing a Bachelor's or Master's degree (Bac +4/5) with a strong understanding of PCRM and data analysis.
2. Proficiency in both French and English, spoken and written, is essential.
3. Strong analytical skills and advanced proficiency in Excel.
4. Ability to design creative and innovative PowerPoint presentations and guidelines.
5. Sensitivity to the luxury sector, with a meticulous, curious, proactive, cooperative, and organized approach.
6. Ideally, previous experience in CRM.

1. Proficiency in data analysis and CRM tools.
2. Advanced Excel skills.
3. Bilingual proficiency in French and English.
4. Strong organizational and communication skills.
5. Creative presentation design skills.

Ideally, candidates should have prior experience in CRM.

Pursuing a Bachelor's or Master's degree (Bac +4/5).

The internship offers an opportunity to work in a prestigious luxury brand, with exposure to international markets and innovative projects.

Boucheron is committed to fostering a diverse and inclusive workplace where employees are encouraged to bring their full selves to work. The company prioritizes gender parity and equal opportunity, creating an authentic environment that supports the physical and emotional well-being of every team member.