Boucheron Deputy Store Director
Maison Boucheron, established by Frédéric Boucheron in 1858, stands as a paragon of luxury and innovation in the realms of Jewelry, High Jewelry, and Watchmaking. As part of a prestigious conglomerate, Boucheron continues to uphold its legacy of excellence and creativity, crafting the classics of tomorrow with a daring and free-spirited style.
- Supervise sales operations to ensure customer satisfaction and engagement.
- Implement strategic action plans to achieve sales targets and profit and loss objectives.
- Maintain the store atmosphere to reflect the Maison's image.
- Promote the Maison's culture both internally and externally, inspiring customers and staff.
- Engage in proactive client relationship management to drive client acquisition, retention, and loyalty.
- Support the sales team in organizing VIP care treatments and managing prestige events.
- Manage, empower, and motivate the sales team to foster a positive work environment.
- Ensure compliance with Boucheron's security and operational procedures.
- Act as a liaison between the boutique and the Maison, supporting the Flagship Director in reporting and implementing action plans.
- Lead specific projects related to retail excellence and clienteling.
- Strong commercial drive with a results-oriented mindset.
- Minimum of 10 years of experience in a luxury retail environment.
- Experienced leader with 3 to 5 years in store or team management.
- Passionate about client satisfaction.
- Dynamic, agile, and flexible.
- Entrepreneurial mentality.
- Excellent communication and leadership skills.
- Fluent proficiency in English; additional languages preferred.
- Leadership and team management
- Strategic planning and implementation
- Client relationship management
- Retail operations and compliance
- Communication and interpersonal skills
A minimum of 10 years in a luxury retail environment, with at least 3 to 5 years in a leadership role managing store operations and teams.
The position offers a comprehensive benefits package, fostering an environment that supports both the physical and emotional well-being of employees, allowing them to fully realize their potential.
Maison Boucheron is committed to fostering a diverse and inclusive workplace, valuing the richness of perspectives and backgrounds. The company prioritizes gender parity and equal opportunities, creating an authentic environment that supports the well-being of every employee.