Boucheron Assistant Training Manager

Seoul • South Korea

Thursday, August 14, 2025

Boucheron, a distinguished name in the luxury jewelry sector, is part of the esteemed Kering Group, a global leader in luxury fashion. As an employer, Boucheron is committed to fostering an environment that encourages innovation, excellence, and personal growth, offering its employees the opportunity to thrive in a dynamic and prestigious industry.

1. Design and facilitate comprehensive training programs for new hires and existing staff, focusing on onboarding, product knowledge, client service excellence, and boutique management.
2. Support training for new boutique openings, events, and strategic training initiatives.
3. Conduct on-site coaching on selling service and knowledge application based on follow-up guidelines, monthly focuses, and mystery shopper results.
4. Monitor and support boutique managers and in-boutique trainers to achieve monthly training targets and follow up on key action plans.
5. Manage the localization and production of content for New Ambassador programs, novelties, monthly learning projects, selling and service, and management topics.
6. Coordinate and deliver refresher training sessions such as coaching and workshops on a bi-monthly or quarterly basis.
7. Oversee the execution of HQ-led e-learning initiatives, including translation, proofreading, and driving completion rates.
8. Evaluate training effectiveness and implement improvements based on feedback and performance outcomes.
9. Plan the local annual learning calendar in alignment with the Retail Excellence Manager's direction.
10. Track and follow up on training-related expenses under the guidance of the Retail Excellence Manager.
11. Maintain and update training records and staff performance.
12. Carry out additional tasks based on business needs and specific requests.

1. Proven experience in training and development within the luxury retail sector.
2. Strong understanding of retail operations and client service excellence.
3. Ability to design and implement effective training programs.

1. Exceptional communication and presentation skills.
2. Strong organizational and project management abilities.
3. Proficiency in e-learning platforms and content localization.

A minimum of 3-5 years of experience in a training role within the luxury retail industry is required.

Bachelor's degree in Business Administration, Human Resources, or a related field is preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Boucheron fosters a culture of creativity, excellence, and collaboration. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and craftsmanship. The workplace environment is dynamic and supportive, promoting professional growth and development.