Boucheron Assistant Boutique Manager
Boucheron, a distinguished name in the realm of luxury jewelry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the global luxury conglomerate Kering, Boucheron offers a dynamic and enriching work environment that fosters creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the luxury fashion industry.
- Manage and develop the boutique team in collaboration with the Boutique Manager, ensuring alignment with the Maison's vision and strategy.
- Support the creation and implementation of action plans for individual staff development in partnership with the Retail Manager, Training Team, and HR.
- Recruit talent necessary for the long-term stability and growth of the organization.
- Assist in creating work schedules and assigning roles within the boutique.
- Ensure workplace safety and promote improvements in the work environment, including the prevention of harassment and promotion of diversity and inclusion.
- Analyze boutique performance and staff competencies to define and review dynamic annual/monthly action plans.
- Optimize boutique performance and profitability through effective management of daily operations and activities.
- Plan and prepare work schedules with the Boutique Manager, assigning specific roles to staff and providing appropriate guidance and feedback.
- Act as the decision-maker in the absence of the Boutique Manager, adhering to company regulations.
- Identify and address operational challenges within the boutique to improve outcomes.
- Oversee sales and record-keeping processes, ensuring compliance with company policies and guidelines.
- Manage maintenance of boutique facilities and equipment.
- Conduct CRM analysis and execute timely actions in collaboration with the Retail Manager and CRM Manager.
- Collaborate with internal teams and business partners to generate new business opportunities and plan/execute corresponding events.
- Foster relationships with clients, acting as an ambassador for the Maison.
- Minimum of 3 years of management experience in the luxury industry with a strong understanding of luxury retail.
- Demonstrated ability to embody and lead a 'One Team' culture.
- Logical and analytical thinking skills to develop forecasts and strategies.
- Adherence to compliance and employment regulations, demonstrating professionalism and reliability.
- Possess business acumen with a high sensitivity to retail excellence.
- High flexibility and creativity in proposing ideas and approaches, with the ability to work independently.
- Excellent customer service skills.
- Basic IT literacy or the ability to quickly acquire it.
- Strong business sense and retail excellence sensitivity.
- Ability to work independently with flexibility and creativity.
- Compliance and professionalism.
A minimum of 3 years in a management role within the luxury industry, with a comprehensive understanding of luxury retail.
Comprehensive training programs including management, compliance, security, sustainability, and diversity & inclusion.
Boucheron fosters a collaborative and inclusive culture that values creativity, professionalism, and excellence. As part of the Kering group, the brand is committed to diversity and inclusion, providing a supportive environment where employees can thrive and contribute to the Maison's legacy of luxury and innovation.
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