Bottega Veneta Training Specialist

Milan • Italy

Thursday, February 20, 2025

Bottega Veneta, a prestigious name in the luxury fashion industry, is renowned for its innovative craftsmanship and commitment to individuality since 1966. As part of the Kering Group, Bottega Veneta benefits from the global reach and resources of a leading luxury conglomerate. The brand is deeply rooted in Italian culture while maintaining a global perspective, offering exclusive products that embody both a feeling and an aesthetic. Kering is dedicated to fostering talent development and internal mobility, providing a stimulating and fulfilling workplace environment.

1. Collaborate in defining a global wholesale training approach, identifying needs, learning methodologies, and tools.
2. Work cross-functionally to align wholesale business needs with training initiatives.
3. Gather feedback to enhance the learning offerings and ensure alignment with training and business needs.
4. Adapt training content to suit the specificities of the wholesale channel and local requirements, adhering to global guidelines.
5. Organize and deliver both virtual and in-person training sessions within the EMEA region, coordinating with retail training plans and EMEA wholesale sales priorities.
6. Develop and deploy an effective training calendar aligned with collection timelines and regional business needs.
7. Ensure consistent delivery of brand heritage, client experience, and product training.
8. Support the development of client advisors' knowledge, competencies, and selling skills through training programs aligned with brand vision and business needs.
9. Enhance store managers' leadership skills through dedicated training and coaching.
10. Ensure brand image and client experience standards are maintained at the level of the DOS network.
11. Identify training needs proactively and drive the development of training resources for wholesale needs.
12. Follow up on Mystery Shopping results to elevate store standards.
13. Train, mentor, and influence partners through various communication methods and best practices sharing.
14. Organize and deliver induction programs for new retail employees, ensuring training within 90 days of employment.
15. Monitor, track, and analyze retail and training KPIs.
16. Assess training effectiveness and evaluate ongoing programs to ensure they reflect local specificities, implementing structured follow-ups to measure training impact.

1. Minimum of 3 years experience in a retail training role within the high-end luxury industry or a training consultancy firm.
2. Management experience preferred.
3. In-depth understanding of luxury retail, client experience, and selling skills.
4. Knowledge of competitors and general fashion industry knowledge.

1. Excellent understanding of adult learning and blended learning methodologies.
2. Strong feedback and coaching skills.
3. Ability to work collaboratively in a team with a positive attitude.
4. Exceptional organizational skills and ability to plan and multitask.
5. Outstanding communication skills, with proficiency in public speaking and presentations.
6. Adaptability and flexibility.
7. Proficiency in English.

Minimum of 3 years in a retail training role within the luxury industry or a training consultancy firm, with management experience preferred.

Opportunity to join a global luxury group with a commitment to talent development and internal mobility. A stimulating and fulfilling workplace environment promoting leadership skills and employee potential.

Bottega Veneta, as part of the Kering Group, promotes a culture of inclusivity and diversity, valuing various forms of diversity such as gender, age, nationality, and more. The brand encourages individuality and creativity, fostering a workplace where employees can express their talents and adapt to a changing world.