Bottega Veneta Training Manager

Milano Italy

Friday, December 20, 2024

Bottega Veneta, established in 1966, is a luxury fashion house known for its innovative craftsmanship and inspiring individuality. Rooted in Italian culture with a global outlook, Bottega Veneta offers exclusive products and fosters an inclusive brand environment.

1. Collaborate on defining a worldwide wholesale training approach, identifying needs, learning methodologies, and tools.
2. Work cross-functionally to align wholesale business needs with training initiatives.
3. Gather feedback to improve the learning offer and ensure it meets training and business needs.
4. Adapt training content for wholesale channel specificities and local needs while respecting global guidelines.
5. Organize and deliver training sessions both virtually and physically within the EMEA region.
6. Define and deploy an effective training calendar based on collections time to market and regional business needs.
7. Ensure consistent delivery of brand heritage, client experience, collection, and product training.
8. Support the development of knowledge, competencies, and selling skills of client advisors.
9. Support store managers' leadership skills through dedicated training and coaching.
10. Ensure the brand image is respected and the highest level of client experience is delivered.
11. Identify training needs and develop resources according to wholesale needs.
12. Follow-up on Mystery Shopping results to elevate store standards.
13. Train, mentor, and develop partners through various communication methods.
14. Organize and deliver induction programs for newly hired retail employees.
15. Monitor, track, and analyze retail and training KPIs.
16. Assess training effectiveness and evaluate ongoing programs.

1. At least 5 years of experience in a Retail Training role in the luxury industry or a Training consultancy firm.
2. Management experience preferred.
3. Excellent understanding of Adult Learning and blended learning preferred.
4. In-depth understanding of Luxury Retail, Client experience, and selling skills required.
5. Knowledge of competitors, other Luxury Lifestyle Brands, and general fashion knowledge required.
6. Good understanding of feedback and coaching required.

1. Ability to work in a team with courteous manners and a positive attitude.
2. Excellent organization skills and ability to plan yearly training and multitask.
3. Excellent communication skills, including presentation and public speaking.
4. Adaptability and flexibility.
5. Proficiency in English.

At least 5 years of experience in a Retail Training role in the luxury industry or a Training consultancy firm. Management experience is preferred.

Kering promotes a stimulating and fulfilling workplace environment with a commitment to fostering internal mobility and leadership skills. The company values diversity in all its forms and is an Equal Opportunity Employer.