Bottega Veneta Training Manager

Milan • Italy

Friday, December 20, 2024

Bottega Veneta, a prestigious name in the luxury fashion industry, is renowned for its innovative craftsmanship and commitment to individuality since its inception in 1966. As part of the esteemed Kering Group, Bottega Veneta benefits from a global presence and a rich heritage rooted in Italian culture. The brand is dedicated to fostering creativity and excellence, offering an inclusive environment where talent is nurtured and developed.

1. Collaborate in defining a global wholesale training approach, identifying needs, learning methodologies, and tools.
2. Ensure alignment on wholesale business needs and training initiatives through cross-functional collaboration.
3. Continuously gather feedback to enhance the learning offer and ensure it meets training and business needs.
4. Adapt training content to suit the specificities of the wholesale channel and local requirements while adhering to global guidelines.
5. Stay updated on new trends and tools in employee development and blended learning methods.
6. Organize and deliver both virtual and physical training sessions within the EMEA region, coordinating with the retail training plan.
7. Develop and deploy an effective training calendar aligned with collection timelines and regional business needs.
8. Ensure consistent delivery of brand heritage, client experience, and product training.
9. Support the development of client advisors' knowledge, competencies, and selling skills through training programs aligned with brand vision and core values.
10. Enhance store managers' leadership skills through dedicated training and coaching.
11. Ensure the brand image is respected and the highest level of client experience is delivered.
12. Identify training needs proactively and develop resources according to wholesale requirements.
13. Follow up on Mystery Shopping results to elevate store standards.
14. Train, mentor, and influence partners through various communication methods and best practice sharing.
15. Organize and deliver induction programs for newly hired retail employees, ensuring training within 90 days of employment.
16. Monitor, track, and analyze retail and training KPIs to assess training effectiveness and ensure alignment with local specificities.

1. At least 5 years of experience in a Retail Training role within the luxury retail industry or a training consultancy firm.
2. Management experience preferred.
3. Excellent understanding of adult learning and blended learning methodologies.
4. In-depth knowledge of luxury retail, client experience, and selling skills.
5. Familiarity with competitors and luxury lifestyle brands.
6. Strong understanding of feedback and coaching principles.

1. Ability to work collaboratively in a team environment.
2. Excellent organizational skills with the ability to plan and multitask effectively.
3. Strong communication skills, including presentation and public speaking abilities.
4. Adaptability and flexibility in a dynamic environment.
5. Proficiency in English.

At least 5 years of experience in retail training within the luxury sector, with a preference for management experience.

Opportunity to join a global luxury group with a commitment to talent development and internal mobility, fostering a stimulating and fulfilling workplace environment.

Bottega Veneta, as part of the Kering Group, promotes a culture of creativity, inclusivity, and excellence. The company values diversity in all its forms and is committed to providing a workplace where employees can express their talents and grow professionally. As an Equal Opportunity Employer, Bottega Veneta welcomes applications from all qualified candidates, fostering an environment where diversity enriches the workplace and enhances adaptability in a changing world.