Bottega Veneta

Store Supervisor

Bottega Veneta, a part of the global luxury group Kering, has been inspiring individuality with innovative craftsmanship since 1966. Rooted in Italian culture, Bottega Veneta maintains a global outlook, offering exclusive products and fostering a stimulating and fulfilling workplace environment.

1. Serve as a role model by meeting and exceeding monthly sales and KPI goals through client outreach and developing new clients.
2. Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions and improve KPIs.
3. Establish and nurture strong relationships with clients and maintain client profile records.
4. Coach staff on the Client Journey principles and provide feedback to management.
5. Perform daily Manager On Duty shifts to ensure consistent client experience and staff support.
6. Educate team on product knowledge and improve selling skills using training resources.
7. Contribute ideas in management meetings and manage time efficiently in the store.
8. Perform operational functions including opening and closing the store, register, and back office procedures.
9. Comply with all company policies and procedures.
10. Maintain an environment of fairness and respect for all associates.

1. 3 - 5 years of previous retail sales or management experience in a customer service-related field, preferably in a luxury environment.

1. Capacity to motivate and influence others.
2. Ability to consistently achieve and exceed sales goals and KPIs.
3. Strong work ethic, leadership skills, and team orientation.
4. Strong verbal and written communication skills.
5. Polished and well-groomed appearance.
6. Ability to be mobile on the sales floor for extended periods.
7. Ability to climb a ladder and lift packages weighing 5-8 lbs.

3 - 5 years of previous retail sales or management experience in a customer service-related field, preferably in a luxury environment.

Salary range of $23.00-26.00/hr (plus overtime and commission eligibility).

Opportunity to join a global luxury group with endless possibilities to learn and grow. Commitment to fostering internal mobility and talent development.

Kering promotes a diverse workforce and an inclusive workplace. The company values diversity in all its forms and is committed to equal opportunity employment. The role is based in Valley Fair, Santa Clara, offering a stimulating and fulfilling work environment.