Bottega Veneta

Store Supervisor

Bottega Veneta, part of the global luxury group Kering, is renowned for its innovative craftsmanship and inspiring individuality. Established in 1966 and rooted in Italian culture, the brand maintains a global outlook, offering exclusive products and fostering a diverse and inclusive workplace.

1. Serve as a role model by meeting and exceeding monthly sales and KPI goals through client outreach.
2. Develop new clients via appointments and consignments, and inform clients of new collection deliveries and in-store events.
3. Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions.
4. Establish and nurture strong relationships with clients and maintain client profile records.
5. Coach staff on the Client Journey principles and provide feedback to management.
6. Perform daily Manager On Duty shifts to ensure consistent client experience and staff support.
7. Educate team on product knowledge and selling skills using training resources.
8. Contribute ideas in management meetings and manage time efficiently in the store.
9. Perform operational functions including opening and closing the store, register, and back office procedures.
10. Comply with all company policies and procedures.
11. Maintain a respectful and dignified environment for all associates.

1. 3 - 5 years of previous retail sales or management experience in a customer service-related field, preferably in a luxury environment.
2. Capacity to motivate and influence others.
3. Ability to consistently achieve and exceed sales goals and KPIs.
4. Builds and maintains a loyal client following.
5. Exhibits a strong work ethic, leadership skills, and is team-oriented.
6. Strong verbal and written communication skills.
7. Polished and well-groomed appearance.
8. Ability to be mobile on the sales floor for extended periods.
9. Available to work closing shifts, Saturdays, Sundays, annual inventory, and the holiday season.
10. Ability to climb a ladder and lift packages weighing 5-8 lbs.

1. Client relationship building
2. Sales and KPI achievement
3. Leadership and team motivation
4. Communication
5. Time management
6. Operational efficiency

3 - 5 years of previous retail sales or management experience in a customer service-related field, preferably in a luxury environment.

Salary range of $23.00-26.00/hr (plus overtime and commission eligibility)

Bottega Veneta fosters a stimulating and fulfilling workplace environment, promoting leadership skills and internal mobility. The company values diversity in all its forms and is committed to being an Equal Opportunity Employer.