Bottega Veneta Store Supervisor

London • UK

Thursday, June 19, 2025

Bottega Veneta, a distinguished brand under the Kering Group, has been inspiring individuality through innovative craftsmanship since 1966. With its origins in Vicenza, Italy, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers unparalleled opportunities for professional growth and development in the luxury fashion industry.

1. Serve as the primary point of contact in the absence of the Store Manager.
2. Assist the Store Manager in ensuring adherence to company policies and procedures.
3. Address and resolve client complaints or conflicts.
4. Achieve sales targets in alignment with company strategy.
5. Utilize effective selling techniques to maximize store business potential.
6. Support the Store Manager in identifying solutions to enhance sales opportunities.
7. Foster team collaboration by sharing information and best practices.
8. Maintain and update customer information for efficient CRM and Client Book usage.
9. Ensure compliance with company standards and procedures.
10. Keep stock information current and manage store-to-store transfer requests.
11. Inspire trust through honesty and contribute to a positive work environment.
12. Deliver exceptional customer service in accordance with company standards.
13. Assess team members' strengths and areas for improvement, providing effective feedback.
14. Conduct monthly touch-base meetings under the supervision of the Assistant Store Manager or Store Manager.
15. Ensure all procedures are followed in the absence of the Store Manager or Assistant Store Manager.

1. Proven experience in a supervisory role within the luxury retail sector.
2. Strong understanding of customer service and sales principles.
3. Ability to manage and resolve conflicts effectively.

1. Excellent communication and interpersonal skills.
2. Proficiency in CRM systems and sales techniques.
3. Strong organizational and leadership abilities.

Candidates should have substantial experience in a supervisory capacity within the luxury retail industry, demonstrating a track record of achieving sales targets and managing teams effectively.

A degree in business administration, retail management, or a related field is preferred.

Employees enjoy a stimulating and fulfilling workplace environment with opportunities for talent development and internal mobility within the Kering Group.

Bottega Veneta, as part of the Kering Group, promotes a culture of inclusivity and diversity, valuing the unique contributions of each employee. The company fosters a supportive environment where leadership skills are nurtured, and employees are encouraged to reach their full potential.