Bottega Veneta Store Supervisor

London • UK

Monday, March 3, 2025

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality through innovative craftsmanship since its inception in 1966. Rooted in Italian culture and headquartered in Vicenza, the brand maintains a global outlook, offering exclusive products that embody both aesthetic and emotional resonance. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta is committed to fostering talent and promoting internal mobility, providing a stimulating environment for professional growth.

1. Serve as the primary point of reference in the absence of the Store Manager.
2. Support the Store Manager in ensuring adherence to company policies and procedures.
3. Address and resolve client complaints and conflicts.
4. Achieve sales targets in alignment with company strategy.
5. Utilize effective selling techniques to maximize store business potential.
6. Collaborate with the Store Manager to identify solutions for maximizing sales opportunities.
7. Foster teamwork by sharing information and best practices.
8. Maintain and update customer information for efficient CRM and Client Book usage.
9. Ensure compliance with company standards and procedures.
10. Keep stock information current and manage store-to-store transfer requests.
11. Inspire trust through honesty and contribute to a positive work environment.
12. Deliver exceptional customer service in accordance with company standards.
13. Evaluate team members' strengths and areas for improvement, providing constructive feedback.
14. Conduct monthly touch base meetings with supervision from the Assistant Store Manager or Store Manager.
15. Ensure all procedures are followed in the absence of the Store Manager or Assistant Store Manager.

1. Strong leadership and supervisory skills
2. Excellent customer service abilities
3. Proficiency in CRM systems
4. Effective communication and interpersonal skills
5. Problem-solving and conflict resolution capabilities

Previous experience in a supervisory role within the luxury retail sector is required.

The position offers opportunities for career advancement within a global luxury group, fostering talent development and internal mobility.

Bottega Veneta, as part of the Kering Group, champions a diverse and inclusive workplace culture. The brand values leadership and encourages employees to reach their full potential in a dynamic and fulfilling environment. Diversity in all its forms is embraced, enriching the workplace and enhancing adaptability in a changing world.