Bottega Veneta Senior Client Advisor

Xi'an • China

Monday, March 10, 2025

Bottega Veneta, a prestigious name in the luxury fashion industry, is part of the renowned Kering Group. Known for its exceptional craftsmanship and innovative designs, Bottega Veneta offers an inspiring work environment that values creativity and excellence. As a member of the Kering family, employees benefit from a rich heritage of luxury and a commitment to sustainable practices.

1. Advise clients throughout their purchasing journey, ensuring a seamless and personalized experience.
2. Present the collection in alignment with brand standards, showcasing product features and trends.
3. Act as the brand's ambassador, embodying company values and enhancing brand image.
4. Contribute to achieving sales targets by employing strategic selling techniques.
5. Enhance customer satisfaction through exceptional service and support.
6. Assist in managing returns and exchanges, ensuring customer needs are met efficiently.

1. Proven experience in luxury retail sales or a similar customer-facing role.
2. Strong understanding of luxury fashion and current trends.
3. Ability to maintain a professional demeanor and appearance.

1. Exceptional communication and interpersonal skills.
2. Proficiency in sales techniques and customer service.
3. Ability to work collaboratively within a team environment.
4. Fluency in Mandarin and English.

Minimum of 3 years of experience in luxury retail or a similar high-end customer service role.

Bachelor's degree in Fashion, Business, or a related field preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Bottega Veneta fosters a culture of creativity, innovation, and excellence. Employees are encouraged to express their individuality while working collaboratively towards common goals. The company values sustainability and ethical practices, creating a positive and inclusive work environment.