Bottega Veneta Retail Supervisor
Bottega Veneta, a distinguished brand within the Kering Group, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. Rooted in Italian culture, the house maintains a global perspective, placing creativity at the core of its universe. Known for its inclusive approach and exclusive products, Bottega Veneta is as much an emotion as it is a unique aesthetic.
- Serve as a reference point in the absence of the Store Manager or Assistant Store Manager, ensuring adherence to Bottega Veneta's policies and procedures.
- Support the management team in devising effective solutions to maximize sales opportunities.
- Encourage performance management and achievement of objectives.
- Ensure all policies and procedures are correctly followed in the absence of senior management.
- Deliver an excellent customer experience in line with Bottega Veneta's sales ceremonial.
- Maintain attention to detail and ensure the boutique's organization and procedural compliance.
- Extend the Bottega Veneta experience by developing the client database.
- Foster a privileged relationship with Client Advisors, contributing to a positive environment.
- Handle delicate situations with diplomacy and a constructive approach.
- Provide comprehensive feedback to the Store Manager.
- Previous managerial experience in the retail sector.
- Excellent communication and interpersonal skills.
- Passion for selling ready-to-wear, accessories, and footwear.
- Attention to detail.
- Proactive and initiative-driven.
- Team-oriented with strong listening skills.
- Bilingual in French and English; proficiency in a third language is advantageous.
Previous managerial experience in the retail industry is required.
The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with a diverse and talented team.
Bottega Veneta fosters an inclusive workplace culture that values creativity and innovation. The brand encourages individuality and teamwork, creating a positive and supportive environment for all employees.