Bottega Veneta Retail Supervisor

Dallas • USA

Thursday, December 19, 2024

Bottega Veneta, a distinguished brand under the Kering Group, has been inspiring individuality with its innovative craftsmanship since 1966. Rooted in Italian culture and born in Vicenza, Bottega Veneta maintains a global outlook while offering exclusive products. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta provides its employees with unparalleled opportunities for growth and development within the luxury fashion industry.

1. Serve as a role model by meeting and exceeding monthly sales and KPI goals through client outreach and developing new clients via appointments and consignments.
2. Utilize the Bottega Veneta Client Journey and other selling techniques to maximize each transaction and improve KPIs.
3. Establish and nurture strong relationships with clients, maintaining detailed client profile records.
4. Coach staff on the principles of the Client Journey, providing feedback to management.
5. Perform daily Manager On Duty (MOD) shifts to ensure consistent client experience and staff support.
6. Educate team on collection product knowledge and improve selling skills using training resources.
7. Contribute ideas in management meetings to improve daily operations.
8. Manage time efficiently in the store and accomplish assigned tasks autonomously.
9. Perform operational functions including opening and closing the store, register, and back office procedures.
10. Comply with all company policies and procedures.
11. Maintain a respectful and dignified environment for all associates.

1. 3 - 5 years of retail sales or management experience in a luxury or customer service environment.

1. Ability to motivate and influence others through actions and examples.
2. Consistently achieve and exceed sales goals and KPIs.
3. Build and maintain a loyal client following.
4. Strong work ethic, leadership skills, and team orientation.
5. Strong verbal and written communication skills.
6. Polished and well-groomed appearance.

3 - 5 years of previous retail sales or management experience in a luxury or customer service environment.

Opportunity to join a global luxury group with endless possibilities for learning and growth. Commitment to fostering internal mobility and talent development.

Bottega Veneta, as part of the Kering Group, fosters a stimulating and fulfilling workplace environment that promotes leadership skills and helps employees reach their full potential. The company is committed to building a diverse workforce, valuing diversity in all its forms, and providing equal opportunities for all qualified candidates.