Bottega Veneta

Retail Supervisor

Bottega Veneta, part of the global luxury group Kering, is renowned for its innovative craftsmanship and inspiring individuality since 1966. With roots in Italian culture, Bottega Veneta maintains a global outlook, offering exclusive products and fostering a stimulating workplace environment.

1. Serve as a role model by meeting and exceeding monthly sales and KPI goals through client outreach and developing new clients.
2. Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions and improve KPIs.
3. Establish and nurture strong relationships with clients, maintaining client profile records.
4. Coach staff on the Client Journey principles and provide feedback to management.
5. Perform daily Manager On Duty shifts to ensure consistent client experience and staff support.
6. Educate team on product knowledge and selling skills using training resources.
7. Contribute ideas in management meetings and manage store tasks efficiently.
8. Perform operational functions including store opening and closing, register management, and merchandise presentation.
9. Comply with company policies and maintain a respectful environment for all associates.

1. 3 - 5 years of retail sales or management experience in a customer service-related field, preferably in a luxury environment.
2. Capacity to motivate and influence others.
3. Ability to achieve and exceed sales goals and KPIs.
4. Strong work ethic, leadership skills, and team orientation.
5. Polished and well-groomed appearance.

1. Strong verbal and written communication skills.
2. Ability to be mobile on the sales floor for extended periods.
3. Availability for closing shifts and weekend work.
4. Ability to climb a ladder and lift packages regularly.

3 - 5 years of retail sales or management experience in a customer service-related field, preferably in a luxury environment.

Opportunity to join a global luxury group with possibilities for learning and growth. Commitment to fostering internal mobility and talent development.

Kering promotes a diverse and inclusive workplace, encouraging leadership skills and personal growth. The company values diversity in all its forms and is committed to equal opportunity employment.