Bottega Veneta Retail Operations Coordinator

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying a unique blend of aesthetic and emotion.

1. Serve as the primary liaison between stores and headquarters, ensuring swift resolution of operational issues and adherence to company standards.
2. Manage and coordinate regular store orders, consolidating requests and liaising with relevant HQ departments for timely delivery.
3. Report and coordinate maintenance needs with the local Facility team, ensuring proper execution and follow-up.
4. Collect and review monthly maintenance checklists from stores, assessing and escalating as needed.
5. Collaborate with the Health & Safety department to ensure regulatory compliance and support retail teams in implementation.
6. Assist stores with IT-related issues and facilitate escalation processes.
7. Lead and support pilot projects within the market, ensuring knowledge sharing across store teams.
8. Coordinate meetings related to store openings, closures, and renovations, ensuring alignment with HQ functions.
9. Act as a liaison between stores and the Inventory Control department, supporting major inventory operations.
10. Implement new procedures and guidelines, providing training and supervision to retail teams.
11. Support stores in executing after-sales processes, ensuring alignment with HQ standards.

1. Minimum of 3 years of experience in a similar role within the fashion or luxury retail industry.

1. Strong organizational and planning skills with the ability to prioritize effectively.
2. Proven relationship-building skills with internal and external stakeholders.
3. Solid project management capabilities with a proactive mindset.
4. Excellent communication and interpersonal skills for cross-functional collaboration.
5. Autonomous and proactive with the ability to work in multicultural teams.
6. Fluency in Italian and English; additional languages are a plus.

Minimum of 3 years in a similar role within the fashion or luxury retail industry.

Includes opportunities for professional growth and development, travel across Italy and internationally, and a dynamic work environment.

Bottega Veneta fosters a culture of creativity and innovation, deeply rooted in Italian heritage while embracing a global outlook. The brand values individuality and inclusivity, offering a collaborative and dynamic work environment.