Bottega Veneta Private Client Advisor
Bottega Veneta, a distinguished brand under the Kering Group, has been inspiring individuality with its innovative craftsmanship since 1966. Rooted in Italian culture yet maintaining a global outlook, Bottega Veneta is renowned for its exclusive products and inclusive brand ethos. As part of Kering, a global luxury group, the brand offers its employees a dynamic environment with endless opportunities for growth and development.
- Increase the number of Very Important Clients (VICs) in the database and ensure their engagement and retention.
- Meet and exceed monthly sales goals and KPIs through client outreach, developing new clients via appointments and consignments, and informing clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and other selling techniques such as cross-selling, multiple selling, and upselling to maximize each transaction and improve KPIs.
- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records.
- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management.
- Sustain a high level of product knowledge on all collections by utilizing various training resources provided by the company.
- Assist management with basic store opening and closing procedures, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested.
- Comply with all company policies and procedures.
- Maintain an environment where all associates are treated fairly and with dignity and respect.
- At least 7 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to consistently achieve and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client following.
- Genuine interest in fashion and industry trends.
- Exhibits a strong work ethic, leadership skills, and high energy level.
- Team-oriented with strong verbal and written communication skills.
- Maintains a polished and well-groomed appearance at all times.
- Luxury retail sales experience preferred.
- Ability to be mobile on the sales floor for extended periods.
- Ability to climb a ladder and lift packages weighing 5-8 lbs. regularly.
- Client relationship management
- Sales and KPI achievement
- Product knowledge
- Communication skills
- Team collaboration
- Leadership abilities
A minimum of 7 years in retail sales, with a focus on customer service, preferably within the luxury sector.
The position offers a stimulating and fulfilling workplace environment with opportunities for talent development and internal mobility within the Kering Group.
Bottega Veneta, as part of the Kering Group, fosters a diverse and inclusive workplace culture. The company values diversity in all its forms and is committed to providing equal opportunities for all employees, encouraging them to reach their full potential.


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