Bottega Veneta Private Client Advisor
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality through innovative craftsmanship since 1966. With its roots in Vicenza, Italy, the brand is deeply embedded in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers exclusive products and an inclusive environment, embodying both a unique aesthetic and a profound emotional connection with its clientele.
- Increase the number of Very Important Clients (VICs) in the database and ensure their engagement and retention.
- Meet and exceed monthly sales goals and Key Performance Indicators (KPIs) through client outreach and development of new clients via appointments and consignments.
- Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and other selling techniques such as cross-selling, multiple selling, and upselling to maximize transactions and improve KPIs.
- Establish and maintain strong relationships with clients, routinely updating and maintaining client profile records.
- Maintain a high level of product knowledge on all collections through various training resources provided by the company.
- Assist management with basic store opening and closing procedures, including cycle counts and light cleaning duties.
- Maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested.
- Comply with all company policies and procedures.
- Foster an environment of fairness, dignity, and respect for all associates.
- At least 7 years of previous retail sales experience in a customer service-related field, preferably within a luxury environment.
- Ability to consistently achieve and exceed sales goals and KPIs.
- Proven ability to build and maintain a loyal client following.
- Genuine interest in fashion and awareness of industry trends and news.
- Strong work ethic, leadership skills, high energy level, and team orientation.
- Excellent verbal and written communication skills.
- Polished and well-groomed appearance at all times.
- Luxury retail sales experience preferred.
- Ability to be mobile on the sales floor for extended periods.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
- Client relationship management
- Sales and KPI achievement
- Product knowledge
- Communication
- Team collaboration
- Problem-solving
- Time management
A minimum of 7 years in retail sales, with a focus on customer service, preferably in a luxury environment.
Joining Bottega Veneta offers the opportunity to be part of a global luxury group with endless possibilities for learning and growth. The company is committed to talent development and fostering internal mobility, promoting leadership skills, and helping employees reach their full potential in a stimulating and fulfilling workplace environment.
Bottega Veneta, as part of the Kering Group, is committed to building a diverse workforce. The brand values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation, enriching the workplace and fostering adaptability in a changing world. It is an Equal Opportunity Employer that welcomes applications from all qualified candidates.


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