Bottega Veneta Junior Retail Trainer
Bottega Veneta, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the Kering Group, Bottega Veneta benefits from the resources and global reach of one of the world's leading luxury conglomerates. The brand is committed to fostering a dynamic work environment that encourages creativity, collaboration, and professional growth.
- Deliver training and on-the-floor coaching across the region to ensure excellence in selling techniques and the client journey in all retail locations.
- Promote an elevated client experience, contributing to sales performance and supporting the brand's vision of client-centricity and profitability.
- Support the professional development of client advisors with classroom training and on-floor coaching.
- Collaborate with the Regional Training Manager to adapt global training content to local markets, while adhering to brand guidelines.
- Liaise with the Worldwide Training Department to ensure consistency and quality of training across the region.
- Coordinate and monitor in-store induction programs for new retail hires in line with Worldwide Training Department standards.
- Organize and deliver classroom-based immersion training for newly hired retail employees, ensuring completion within 90 days of their start date.
- Plan and conduct expert training sessions for advanced retail employees, in alignment with Worldwide Training guidelines.
- Support the creation and management of the annual regional training calendar, considering local priorities and global directives.
- Optimize the use of the regional training budget.
- Adapt training delivery to diverse learning styles and knowledge levels, using a strengths-based approach.
- Develop or oversee the development of training materials based on Worldwide Training content and regional adaptations.
- Evaluate training effectiveness by monitoring behavioral change and assessing the impact of ongoing programs.
- Act on mystery shopping results by identifying opportunities for service enhancement and training intervention.
- Stay current on industry best practices, competitor activity, and emerging trends in employee development and training technologies.
- Fluency in both French and English is essential.
- Strong proficiency in Microsoft Office Suite and Windows; familiarity with e-learning platforms and digital training tools is required.
- Knowledge of Excel and PowerPoint to create reports and analyze CRM and performance KPIs is essential.
- Excellent understanding of adult learning principles, blended learning methodologies, and learner engagement strategies.
- Demonstrated ability to provide clear, constructive, and motivating feedback.
- Proven ability to plan and manage annual training calendars, multitask effectively, and stay organized in a fast-paced environment.
- Strong team player with a flexible mindset, professional demeanor, and a consistently positive attitude.
- Excellent verbal and written communication skills; confident in delivering engaging presentations to diverse audiences.
- Ability to embody and communicate the brand’s philosophy and product knowledge with authenticity and passion.
- Preferred: Experience in talent development, succession planning, and other HR-related training functions.
- Bilingual proficiency in French and English
- Advanced Microsoft Office skills
- E-learning platform proficiency
- Strong analytical skills
- Excellent communication and presentation skills
- Ability to adapt training to diverse audiences
- Strong organizational skills
- Team collaboration
- Ability to embody brand philosophy
Previous experience in training, preferably within the luxury retail sector, is highly desirable. Experience in talent development and HR-related training functions is preferred.
The position offers a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development within a leading luxury brand.
Bottega Veneta fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is collaborative and dynamic, offering opportunities for personal and professional growth.
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