Bottega Veneta CRM Assistant Manager

Seoul • South Korea

Thursday, March 13, 2025

Bottega Veneta, a prestigious brand renowned for its exceptional craftsmanship and innovative designs, is part of the Kering Group, a global leader in luxury fashion. As an employer, Bottega Veneta offers a dynamic and inclusive environment where creativity and excellence are at the forefront of its operations.

1. Develop and reinforce a customer-centric culture across various business areas.
2. Ensure the correct localization and execution of the global client engagement strategy.
3. Increase client acquisition, satisfaction, and loyalty.
4. Collaborate with cross-functional teams to align on customer engagement initiatives.
5. Analyze customer data to inform strategic decisions and improve customer experiences.

1. Proven experience in CRM or customer engagement roles within the luxury fashion industry.
2. Strong understanding of customer relationship management strategies.
3. Ability to work collaboratively in a fast-paced environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in CRM software and data analysis tools.
3. Strong organizational and project management abilities.

A minimum of 3-5 years of experience in CRM or related roles within the luxury fashion sector.

Bachelor's degree in Marketing, Business Administration, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Bottega Veneta fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is collaborative and supportive, with a focus on professional growth and development.