Bottega Veneta Client Advisor

Wuhan • China

Tuesday, June 17, 2025

Bottega Veneta, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its exceptional craftsmanship and innovative designs, Bottega Veneta offers a dynamic and enriching work environment where creativity and excellence are at the forefront.

1. Guide clients through the buying journey, ensuring an exceptional experience from collection discovery to purchase completion.
2. Present collections in accordance with brand standards, showcasing product characteristics and current trends.
3. Manage returns and exchanges, maintaining high levels of customer satisfaction.
4. Contribute to achieving sales targets and enhancing customer loyalty.
5. Uphold the brand's values as the visible face of Bottega Veneta.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion industry and market trends.

1. Excellent interpersonal and communication skills.
2. Ability to deliver exceptional customer service.
3. Proficiency in sales techniques and client relationship management.

Minimum of 2 years in a luxury retail environment or similar customer service role.

High school diploma or equivalent. Further education in fashion or retail management is advantageous.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Bottega Veneta fosters a culture of innovation, creativity, and excellence. Employees are encouraged to express their individuality while working collaboratively in a supportive and dynamic environment.