Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the esteemed Kering Group, Bottega Veneta offers a unique blend of inclusivity and exclusivity, providing an environment where creativity and luxury converge.
- Achieve sales targets in alignment with company strategy.
- Efficiently manage time to complete assigned tasks.
- Uphold the Bottega Veneta brand image.
- Deliver an engaging and emotional client experience, adhering to the Bottega Veneta Client Journey.
- Collect and update client information for effective CRM utilization.
- Cultivate strong, long-term relationships with clients.
- Understand luxury, collections, and fashion trends to advise clients confidently.
- Work on silhouettes and suggest alternative items to enhance client discovery of the collection.
- Maintain stock organization, monitor deliveries, and communicate out-of-stock items promptly.
- Adhere to company policies, procedures, and guidelines.
- Previous sales experience, preferably in fashion and luxury contexts.
- Fluency in English and Italian.
- Excellent client service attitude.
- High flexibility to adapt to various client types.
- Outstanding communication and empathetic skills.
- Strong team player.
- Ability to multitask and adapt in a fast-paced environment.
- Capacity to build a diverse client portfolio.
Previous experience in sales, particularly within the fashion and luxury sectors, is preferred.
The position offers the opportunity to join a global luxury group with endless possibilities for learning and growth. Kering is committed to fostering internal mobility and talent development, promoting leadership skills, and helping employees reach their full potential in a stimulating environment.
Bottega Veneta, as part of the Kering Group, champions diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. The company is dedicated to creating an inclusive environment where employees can express their talents and thrive.