Bottega Veneta Client Advisor

Vancouver • Canada

Tuesday, February 4, 2025

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovation since its inception in 1966. As part of the esteemed Kering Group, Bottega Veneta offers a unique blend of Italian heritage and global perspective, providing an inclusive environment with exclusive products. The brand is dedicated to fostering talent and promoting internal growth within its dynamic team.

1. Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and engagement.
2. Cultivate new client relationships via appointments and consignments, while keeping clients informed of new collections, in-store events, and brand initiatives.
3. Utilize the Bottega Veneta Client Journey and advanced selling techniques to maximize transaction value and enhance customer experience.
4. Develop and maintain strong client relationships, ensuring accurate and up-to-date client profile records.
5. Continuously enhance product knowledge across all collections through available training resources.
6. Assist with store operations including opening and closing procedures, maintaining visual standards, and ensuring general store upkeep.
7. Adhere to company policies and procedures, fostering a respectful and dignified work environment for all associates.

1. 1-2 years of retail sales experience in a customer service-oriented field, preferably within the luxury sector.
2. Proven ability to consistently meet and exceed sales goals and KPIs.
3. Demonstrated ability to build and maintain a loyal client base.
4. Genuine interest in fashion and awareness of industry trends.
5. Exemplary work ethic, leadership qualities, and team-oriented mindset.
6. Strong verbal and written communication skills.
7. Polished and professional appearance.

1. Advanced sales techniques including cross-selling and upselling.
2. Client relationship management.
3. Strong communication and interpersonal skills.
4. Ability to work collaboratively in a team environment.
5. Proficiency in maintaining visual merchandising standards.

1-2 years of experience in retail sales, particularly within a luxury environment, is preferred.

Salary range of $19.00-21.00 per hour, plus commission and overtime eligibility.

Comprehensive benefits package including opportunities for professional growth within a global luxury group.

Bottega Veneta, as part of the Kering Group, champions a culture of creativity, inclusivity, and talent development. The workplace environment is designed to be stimulating and fulfilling, promoting leadership skills and enabling employees to reach their full potential. Diversity in all its forms is celebrated, fostering a rich and adaptable workforce.