Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in luxury fashion since 1966, is renowned for its innovative craftsmanship and commitment to individuality. As part of the global luxury conglomerate Kering, Bottega Veneta offers a unique blend of Italian heritage and international presence, fostering a culture of creativity and inclusivity.
- Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta way to sell.
- Deliver a memorable retail experience through initial contact, assessing client needs, and offering excellent after-sales service.
- Learn from the Store Manager and team to maximize business opportunities.
- Establish and nurture strong, trustful relationships with clients to exceed their expectations.
- Perform proactively with energy, actively researching ways to improve results and solve problems.
- Collect customer feedback on collections and provide it to the Store Manager.
- Gather information on competitor activity through various channels.
- Contribute to teamwork, adapting to different personalities and providing support to colleagues.
- Ensure the interior and exterior of the store are maintained to company standards.
- Minimum 2 years of relevant experience in the luxury retail industry.
- Possess initiative, meticulousness, and attention to detail.
- Demonstrate enthusiasm and passion for the brand and retail industry.
- Ability to work independently with minimal supervision.
- Prior experience in the luxury industry preferred but not mandatory.
- Ability to communicate in English and Chinese.
- Team player capable of performing in a fast-paced environment.
- Sales and customer service expertise
- Strong communication and interpersonal skills
- Proactive problem-solving abilities
- Adaptability and flexibility
- Attention to detail
- Multilingual capabilities, particularly in English and Chinese
A minimum of 2 years of relevant experience in the luxury retail industry is required, with a preference for prior experience in the luxury sector.
The role offers the opportunity to join a global luxury group with endless possibilities for learning and growth. Talent development is a core principle at Kering, fostering internal mobility and leadership skills in a stimulating workplace environment.
Bottega Veneta, as part of Kering, embraces diversity in all its forms, enriching the workplace and fostering a culture of inclusivity. The company values leadership and talent development, providing a stimulating and fulfilling environment for employees to reach their full potential.


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