Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative designs. As part of the Kering Group, Bottega Veneta benefits from the robust support and global reach of one of the world's leading luxury conglomerates, offering a dynamic and enriching work environment.

1. Represent the brand to clients, guiding them through the buying journey from collection discovery to product selection and returns management.
2. Present the collection using brand standards, ensuring an exceptional customer experience.
3. Advise customers on styles, product characteristics, and trends.
4. Contribute to achieving sales targets and enhancing customer satisfaction.
5. Support store management activities as needed.

1. Proven experience in luxury retail sales or a similar customer-facing role.
2. Strong understanding of luxury fashion and retail dynamics.

1. Excellent communication and interpersonal skills.
2. Ability to provide exceptional customer service.
3. Strong sales acumen and ability to meet targets.
4. Proficiency in Mandarin and English.

Previous experience in luxury retail or a similar customer service role is required.

Competitive benefits package including employee discounts, professional development opportunities, and a supportive work environment.

Bottega Veneta fosters a culture of creativity, innovation, and excellence, where employees are encouraged to express their individuality while upholding the brand's prestigious heritage. The work environment is collaborative and dynamic, reflecting the brand's commitment to quality and customer satisfaction.