Bottega Veneta Client Advisor

Bottega Veneta, a distinguished brand under the Kering Group, epitomizes luxury and innovation since its inception in 1966. With its origins in Vicenza, Italy, Bottega Veneta seamlessly blends Italian cultural heritage with a global perspective. As part of the Kering conglomerate, Bottega Veneta offers employees the opportunity to be part of a world-renowned luxury group that values creativity, individuality, and professional growth.

1. Achieve sales targets in alignment with company strategy.
2. Efficiently manage time to complete assigned tasks.
3. Uphold the brand image of Bottega Veneta.
4. Deliver an engaging and emotional client experience, adhering to the Bottega Veneta Client Journey.
5. Update and manage client information to optimize CRM usage.
6. Cultivate strong, long-term relationships with clients through clienteling.
7. Understand luxury fashion, collections, and trends to advise clients.
8. Assist clients in discovering the collection by suggesting alternative items.
9. Maintain stock organization and monitor stock deliveries and availability.
10. Communicate out-of-stock merchandise and relevant information promptly.
11. Adhere to company policies, procedures, and guidelines.

1. Previous sales experience in fashion and luxury contexts.
2. Fluency in English and Italian.

1. Excellent client service attitude with adaptability to diverse clients.
2. Strong communication and empathetic skills.
3. Ability to multitask and work in a dynamic environment.
4. Team player with the capacity to build a diverse client portfolio.

Previous experience in sales, particularly within the fashion and luxury sectors, is required.

Joining Bottega Veneta offers the chance to be part of the Kering Group, providing endless opportunities for learning and growth. The company emphasizes talent development and internal mobility, fostering a stimulating and fulfilling work environment.

Bottega Veneta, as part of the Kering Group, promotes a culture of diversity and inclusion. The company values leadership skills and encourages employees to reach their full potential in a dynamic and supportive workplace. Diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation is celebrated, enriching the workplace and enhancing adaptability to a changing world.