Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its innovative craftsmanship and commitment to inspiring individuality. Established in 1966 and originating from Vicenza, the brand is deeply rooted in Italian culture while embracing a global perspective. As part of the Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying both a unique aesthetic and a profound feeling.
- Achieve sales targets in alignment with company strategy using effective sales techniques to maximize performance.
- Share best practices to foster a harmonious team cohesion.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with diverse clients globally.
- Confirmed experience as a Client Advisor, preferably in the luxury sector.
- Excellent communication skills.
- Proactive in proposing commercial performance improvements.
- Ability to cross-sell across all product categories.
- Versatile and challenge-driven.
- Fluent in French and English.
- Sales and customer service expertise
- Strong communication and interpersonal skills
- CRM proficiency
- Team collaboration
- Attention to detail
- Multilingual capabilities
Previous experience as a Client Advisor in the luxury industry is preferred.
Temporary position with exposure to a prestigious luxury brand and the opportunity to work in a dynamic, high-end retail environment.
Bottega Veneta fosters a culture of creativity and individuality, where employees are encouraged to innovate and excel. The brand values inclusivity and offers a supportive environment that celebrates diversity and collaboration.