Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its innovative craftsmanship and commitment to inspiring individuality since 1966. As part of the esteemed Kering Group, Bottega Veneta combines Italian cultural roots with a global perspective, offering exclusive products that embody both a unique aesthetic and an evocative experience.
- Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
- Share best practices to foster a harmonious team environment.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and execute transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with diverse clientele.
- Experienced Client Advisor, ideally within the luxury sector.
- Excellent communication skills.
- Proactive in enhancing commercial performance.
- Capability to cross-sell across product categories.
- Versatile and challenge-driven.
- Fluent in French and English.
- Relationship building
- Sales techniques
- Customer service excellence
- CRM management
- Stock management
- Communication
- Cross-selling
- Adaptability
Prior experience as a Client Advisor in the luxury sector is preferred.
The position offers the opportunity to work within a prestigious luxury brand, enhancing professional skills and contributing to a dynamic team environment.
Bottega Veneta fosters an inclusive and innovative workplace culture, emphasizing creativity and individuality. As part of the Kering Group, the brand values diversity and collaboration, ensuring a supportive and enriching professional environment.