Bottega Veneta Client Advisor
Bottega Veneta, a distinguished brand within the luxury fashion industry, is renowned for its innovative craftsmanship and commitment to inspiring individuality. Established in 1966 in Vicenza, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying both a unique aesthetic and an evocative experience.
- Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
- Share best practices to foster a harmonious team environment.
- Deliver exceptional customer service and nurture client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with diverse clientele.
- Confirmed experience as a Client Advisor, preferably in the luxury sector.
- Excellent communication skills.
- Proactive in enhancing commercial performance.
- Ability to cross-sell across product categories.
- Versatile and challenge-driven.
- Fluent in French and English.
- Sales and customer service expertise
- Team collaboration
- CRM proficiency
- Stock management
- Brand guideline adherence
- Cross-selling capability
- Bilingual communication
Experience as a Client Advisor in the luxury fashion industry is preferred.
Employment benefits include working in a prestigious luxury brand environment, opportunities for professional growth, and exposure to a global clientele.
Bottega Veneta fosters a culture of creativity and individuality, encouraging employees to innovate and excel within a supportive and inclusive environment. The brand values its Italian heritage while embracing a global outlook, ensuring a dynamic workplace that celebrates diversity and excellence.