Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with innovative craftsmanship since 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying a unique blend of feeling and aesthetic.
- Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
- Share best practices to foster a harmonious team environment.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and handle transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with diverse clients globally.
- Experienced Client Advisor, ideally within the luxury sector.
- Excellent communication skills.
- Proactive in enhancing commercial performance.
- Ability to cross-sell across various product categories.
- Versatile and challenge-driven.
- Fluent in French and English.
- Sales proficiency
- Customer relationship management
- Team collaboration
- Communication
- Cross-selling
- Adaptability
- Multilingual capability
Previous experience as a Client Advisor, preferably in the luxury fashion industry.
Competitive benefits package including opportunities for professional growth within the luxury fashion industry.
Bottega Veneta fosters a culture of creativity and individuality, encouraging employees to embody the brand's innovative spirit. As part of the Kering Group, the company values inclusivity and offers a supportive environment for professional development.