Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship. Since its inception in 1966 in Vicenza, the brand has been deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta offers a unique blend of exclusivity and inclusivity, creating products that evoke both emotion and a singular aesthetic.
- Achieve sales targets in alignment with the company's strategy and employ sales techniques to maximize performance.
- Share best practices to foster a harmonious team environment.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with a diverse clientele.
- Experienced Client Advisor, ideally with a background in luxury fashion and a sensitivity to the Ready-to-Wear sector.
- Excellent communication skills.
- Proactive in enhancing commercial performance.
- Capable of cross-selling across various product categories.
- Versatile and challenge-driven.
- Fluent in French and English.
- Relationship building
- Sales techniques
- Customer service excellence
- CRM management
- Stock management
- Brand adherence
- Communication
Previous experience as a Client Advisor in the luxury fashion sector is preferred.
Competitive benefits package including opportunities for professional growth within the luxury fashion industry.
Bottega Veneta fosters a culture of creativity and inclusivity, where innovation is celebrated and individuality is encouraged. The workplace is dynamic and collaborative, offering employees the opportunity to contribute to the brand's global vision while maintaining a commitment to its Italian heritage.