Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its commitment to craftsmanship and innovation since its inception in 1966. As part of the illustrious Kering Group, Bottega Veneta benefits from the global reach and resources of a leading luxury conglomerate, while maintaining its unique Italian heritage and aesthetic. The brand is celebrated for its exclusive products and inclusive ethos, offering a workplace that values creativity and individuality.
- Achieve sales targets in alignment with company strategy.
- Efficiently manage time to complete assigned tasks.
- Uphold the Bottega Veneta brand image.
- Create an engaging and emotional client experience, offering best-in-class service.
- Collect and update client information for effective CRM use.
- Embrace clienteling culture to build strong, long-term client relationships.
- Understand luxury, collections, and fashion trends to advise clients.
- Work on silhouettes and suggest alternative items to clients.
- Confidently advise clients on styling with the creative vision in mind.
- Maintain stock organization and monitor stock deliveries and availability.
- Communicate out-of-stock merchandise and other relevant information promptly.
- Adhere to company policies, procedures, and guidelines.
- Previous sales experience, preferably in fashion and luxury contexts.
- Fluency in English and Italian.
- Excellent client service attitude.
- High flexibility to adapt to various client types.
- Outstanding communication and empathetic skills.
- Strong team player.
- Ability to multitask and be flexible.
- Capacity to work in a fast-paced and dynamic environment.
- Ability to build a strong and diversified client portfolio.
Previous experience in sales, particularly within the fashion and luxury sectors, is preferred.
The role offers the opportunity to join a global luxury group with endless possibilities for learning and growth. Kering is committed to talent development and internal mobility, providing a stimulating and fulfilling workplace environment.
Bottega Veneta, as part of the Kering Group, fosters a workplace culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company promotes leadership skills and encourages employees to reach their full potential in a dynamic and inclusive environment.