Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the esteemed Kering Group, Bottega Veneta embraces Italian cultural heritage while maintaining a global perspective, placing creativity at the forefront of its operations. The brand is celebrated for its inclusive nature and exclusive products, offering a unique blend of emotion and singular aesthetics.

1. Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
2. Share best practices to foster a harmonious team cohesion.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values at all times.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Experience as a Client Advisor, ideally within the luxury sector, with an affinity for ready-to-wear fashion.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Ability to perform cross-selling across all product categories.
6. Versatile and challenge-driven.
7. Proficiency in French and English.

1. Sales and customer service excellence
2. Team collaboration
3. CRM management
4. Stock management
5. Cross-selling techniques
6. Multilingual communication

Previous experience as a Client Advisor, preferably in the luxury fashion industry, with a focus on ready-to-wear collections.

The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to engage with an international clientele.

Bottega Veneta fosters an inclusive and innovative workplace culture, deeply rooted in Italian heritage yet globally oriented. The brand values creativity and individuality, encouraging employees to embody these principles in their daily roles.