Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta maintains a global perspective while being deeply rooted in Italian culture, offering an inclusive environment with exclusive products. The brand is celebrated for its unique aesthetic and emotional resonance.

1. Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
2. Share best practices to foster team cohesion.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Experienced Client Advisor, ideally with luxury sector experience and a passion for Ready-to-Wear.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Capable of cross-selling across all product categories.
6. Versatile and challenge-driven.
7. Fluent in French and English.

1. Sales and customer service expertise
2. Strong interpersonal and communication skills
3. Proficiency in CRM systems
4. Stock management
5. Team collaboration
6. Multilingual capabilities

Previous experience as a Client Advisor, preferably within the luxury fashion sector, is required.

The position offers the opportunity to work within a prestigious brand, providing a platform for professional growth in the luxury fashion industry.

Bottega Veneta fosters a culture of creativity and inclusivity, where employees are encouraged to express individuality and innovation. The brand values craftsmanship and offers an environment that supports personal and professional development.