Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta maintains a global perspective while being deeply rooted in Italian culture, offering a unique aesthetic and exclusive products.

1. Achieve sales targets in alignment with the company's strategy and employ sales techniques to maximize performance.
2. Share best practices to foster a harmonious team cohesion.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with a diverse clientele.
2. Experience as a Client Advisor, preferably in the luxury sector, with an affinity for ready-to-wear fashion.
3. Excellent communication skills.
4. Proactive in enhancing commercial performance.
5. Ability to cross-sell across different product categories.
6. Versatile and challenge-driven.
7. Proficiency in French and English.

1. Sales and customer service expertise
2. Strong communication and interpersonal skills
3. CRM proficiency
4. Attention to detail
5. Team collaboration
6. Multilingual capabilities

Previous experience in luxury retail, particularly in a client advisory role, is required.

The position offers an opportunity to work within a prestigious luxury brand, fostering professional growth and development in a dynamic environment.

Bottega Veneta fosters an inclusive workplace culture that values creativity and innovation, encouraging employees to express individuality while contributing to the brand's global vision.