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Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers exclusive products and an inclusive brand ethos, making it as much a feeling as it is an aesthetic.
- Achieve and surpass monthly sales targets and KPIs through proactive client outreach and development of new client relationships.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques to maximize transaction value and enhance KPIs.
- Cultivate and maintain robust relationships with clients, ensuring client profile records are consistently updated.
- Engage in continuous learning and feedback reception from colleagues and management.
- Maintain comprehensive product knowledge across all collections through company-provided training resources.
- Assist with basic store operations, including opening and closing procedures, visual merchandising, and general maintenance.
- Adhere to all company policies and procedures.
- Foster a respectful and equitable work environment for all associates.
- 1-2 years of retail sales experience in a customer service-oriented field, preferably within a luxury environment.
- Proven ability to consistently meet and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership capabilities, and team-oriented mindset.
- Excellent verbal and written communication skills.
- Polished and well-groomed appearance.
- Luxury retail sales experience preferred.
- Ability to work flexible hours, including evenings and weekends.
- Sales and client relationship management
- Advanced selling techniques
- Product knowledge
- Communication and interpersonal skills
- Team collaboration
- Time management and organization
1-2 years of experience in retail sales, preferably in a luxury environment.
The position offers opportunities for professional growth within the Kering Group, a global luxury leader committed to talent development and internal mobility. Employees are encouraged to reach their full potential in a stimulating and fulfilling work environment.
Bottega Veneta, as part of the Kering Group, fosters a diverse and inclusive workplace culture. The company values diversity in all forms, believing it enriches the workplace and enhances adaptability in a changing world. Employees are encouraged to express their talents in a supportive environment that promotes leadership and personal growth.
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