Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the forefront of its ethos. The brand is renowned for its inclusive approach and exclusive products, embodying both a unique aesthetic and an emotional experience.

1. Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
2. Share best practices to foster a harmonious team environment.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is up-to-date and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Experience as a Client Advisor, ideally within the luxury sector.
3. Excellent communication skills.
4. Proactive in suggesting commercial performance improvements.
5. Ability to cross-sell across all product categories.
6. Versatile and challenge-driven.
7. Proficient in French and English.

1. Sales proficiency
2. Customer relationship management
3. Communication
4. Team collaboration
5. Problem-solving
6. Multilingual capability

Previous experience as a Client Advisor, preferably in the luxury industry, is required.

The position offers the opportunity to work with a prestigious luxury brand, fostering professional growth in a dynamic and inclusive environment.

Bottega Veneta fosters a culture of creativity and inclusivity, where individuality is celebrated, and innovation is encouraged. The workplace is characterized by a commitment to excellence and a global outlook, providing an inspiring environment for professional development.