Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship. Established in 1966 in Vicenza, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying both emotion and a unique aesthetic.

1. Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
2. Share best practices to foster a harmonious team environment.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values at all times.

1. Proven ability to build long-term relationships with a diverse clientele.
2. Experience as a Client Advisor, ideally within the luxury sector.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Ability to cross-sell across product categories.
6. Versatile and challenge-driven.
7. Fluent in French and English.

1. Sales and customer service expertise
2. Strong communication and interpersonal skills
3. Proficiency in CRM systems
4. Team collaboration
5. Attention to detail
6. Multilingual capabilities

Previous experience as a Client Advisor in the luxury fashion industry is preferred.

Bottega Veneta offers a dynamic work environment within the prestigious Kering Group, providing opportunities for professional growth and development.

Bottega Veneta fosters a culture of creativity and inclusivity, encouraging individuality and innovation. The brand values craftsmanship and offers a supportive environment where employees can thrive and contribute to its global success.