Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the forefront of its ethos. The brand is known for its inclusive approach and exclusive products, offering a unique blend of emotion and singular aesthetics.
- Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
- Share best practices to foster a harmonious team environment.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with a diverse clientele globally.
- Established experience as a Client Advisor, preferably within the luxury sector.
- Excellent communication skills.
- Proactive in suggesting commercial performance improvements.
- Capability to cross-sell across all product categories.
- Versatile with a passion for challenges.
- Fluency in French and English.
- Sales and customer service expertise
- Strong communication and interpersonal skills
- CRM proficiency
- Team collaboration
- Cross-selling ability
- Attention to detail
- Bilingual proficiency in French and English
Previous experience as a Client Advisor, ideally within the luxury fashion industry, is required.
The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with an international clientele.
Bottega Veneta fosters an inclusive and creative workplace culture, encouraging individuality and innovation. The brand values craftsmanship and a global outlook, providing an environment where employees can thrive and contribute to the brand's unique aesthetic and emotional appeal.


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