Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta combines Italian cultural roots with a global perspective, fostering creativity at the core of its operations. The brand is celebrated for its inclusive ethos and exclusive products, offering a unique aesthetic and emotional experience to its clientele.

1. Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
2. Share best practices to foster a harmonious team environment.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and handle transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Experience as a Client Advisor, preferably within the luxury sector.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Capability to perform cross-selling across product categories.
6. Versatile with a passion for challenges.
7. Fluent in French and English.

1. Sales expertise
2. Customer relationship management
3. Team collaboration
4. Communication
5. Cross-selling
6. Adaptability
7. Bilingual proficiency

Previous experience as a Client Advisor in the luxury industry is preferred.

The position offers the opportunity to work within a prestigious luxury brand, fostering professional growth and development in a dynamic and creative environment.

Bottega Veneta promotes a culture of creativity and inclusivity, where employees are encouraged to express individuality and innovation. The workplace is characterized by a global outlook with a strong emphasis on Italian cultural heritage, ensuring a unique and enriching professional experience.