Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in luxury fashion, is renowned for its individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta embodies Italian cultural heritage while maintaining a global perspective, placing creativity at the forefront of its operations. The brand is celebrated for its inclusive ethos and exclusive products, offering not just a unique aesthetic but also an emotional connection to its clientele.

1. Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
2. Share best practices to foster a harmonious team environment.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with diverse global clientele.
2. Experience as a Client Advisor, ideally within the luxury sector.
3. Excellent communication skills.
4. Proactive in suggesting commercial performance improvements.
5. Ability to cross-sell across product categories.
6. Versatile with a passion for challenges.
7. Proficiency in French and English.

1. Sales and customer service expertise.
2. Strong interpersonal and communication skills.
3. CRM proficiency.
4. Attention to detail and organizational skills.
5. Multilingual capabilities.

Previous experience as a Client Advisor in the luxury industry is preferred.

The role offers the opportunity to work within a prestigious luxury brand, known for its innovative and inclusive culture.

Bottega Veneta fosters an inclusive workplace culture that values creativity and individuality. The brand encourages a global outlook while maintaining its Italian roots, offering an environment where innovation and craftsmanship are celebrated.