Bottega Veneta Client Advisor

Bottega Veneta, a distinguished member of the Kering Group, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. Deeply rooted in Italian culture, the brand maintains a global perspective, placing creativity at the forefront of its ethos. Known for its inclusive approach and exclusive products, Bottega Veneta offers not just a unique aesthetic but an emotional experience.

1. Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
2. Share best practices to foster a harmonious team environment.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with diverse global clientele.
2. Experienced Client Advisor, preferably with a background in luxury.
3. Excellent communication skills.
4. Proactive in enhancing commercial performance.
5. Adept at cross-selling across product categories.
6. Versatile and challenge-driven.
7. Fluent in French and English.

1. Sales and customer service expertise in luxury retail.
2. Strong interpersonal and communication skills.
3. Proficiency in CRM systems.
4. Attention to detail and organizational skills.
5. Ability to work collaboratively in a team.

Previous experience as a Client Advisor in the luxury sector is preferred.

Employees enjoy a dynamic work environment with opportunities for professional growth within the prestigious Kering Group.

Bottega Veneta fosters a culture of creativity and inclusivity, where employees are encouraged to express individuality while contributing to a cohesive team dynamic. The brand values innovation and craftsmanship, offering a workplace that is both stimulating and rewarding.