Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship. Since its inception in 1966 in Vicenza, the brand has been deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying both emotion and a unique aesthetic.
- Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
- Share best practices to foster a harmonious team dynamic.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values at all times.
- Proven ability to build long-term relationships with diverse clients globally.
- Experienced Client Advisor, preferably with a background in luxury.
- Excellent communication skills.
- Proactive in suggesting commercial performance improvements.
- Ability to cross-sell across all product categories.
- Versatile and challenge-driven.
- Fluent in French and English.
- Sales proficiency
- Customer relationship management
- Communication
- Cross-selling
- Team collaboration
- Multilingual capabilities
Previous experience as a Client Advisor, ideally within the luxury sector.
Competitive benefits package including opportunities for professional growth within a prestigious luxury brand.
Bottega Veneta fosters a culture of creativity and inclusivity, where individuality and innovation are celebrated. The brand values craftsmanship and offers a dynamic environment where employees can thrive and contribute to a unique aesthetic vision.